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Please also check the
insurance billing manual updates and the
blog for more information.
Track communications with the insurance company. Keeping track of your phone calls can help you if you are ever denied payment as some states and insurance companies will pay you if you can prove you were given an ok on something.
Patient :_______________________________________________________ Patient ID number/claim number_____________________________________ Issue___________________________________________________________ Resolution:_____________________________________________________ What the insurance company will
do: _______________________________________________ Follow up scheduled for: ____________________________________________ Person you spoke
with:_____________________________________________
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